Shipping Policy
At Vibriora, we are committed to providing a smooth and reliable shopping experience from the moment you place your order to the time it arrives at your door. This Shipping Policy outlines the terms and procedures related to the shipment of products purchased through our online store.
Order Processing
All orders undergo careful verification and quality checks before being prepared for dispatch. Once your order is confirmed, it enters our processing queue. You will receive an order confirmation via email, followed by a shipping confirmation containing tracking information once your package has been shipped.
Please ensure that your shipping information is accurate at the time of purchase, as we are not responsible for delays or losses caused by incorrect or incomplete addresses.
Shipping Rates
Shipping costs are calculated automatically at checkout based on your location, the size and weight of your order, and the selected delivery method. We strive to offer competitive and transparent rates through trusted shipping providers.
In certain cases, promotional free shipping may be available. Please refer to current promotions or announcements on our website for eligibility.
Shipping Destinations
Vibriora offers domestic and international shipping to a wide range of locations. If your location is not listed at checkout or you are unsure about delivery availability in your area, please contact our customer service team for support.
Note: Some remote or restricted areas may be excluded or subject to additional delivery fees.
Tracking & Delivery
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number and a link to follow the progress of your delivery. Tracking information may take some time to update, especially during high-volume periods or in certain regions.
If you experience issues with tracking or delayed updates, please contact us and we will assist in liaising with the carrier on your behalf.
Damaged, Lost, or Stolen Packages
Vibriora takes great care in packaging your items securely. However, we are not liable for goods lost, stolen, or damaged during transit after they have been handed to the courier.
If your order arrives with visible damage, please retain all packaging and contact the carrier immediately to file a claim. We are happy to assist you with the process wherever possible.
Customer Support
We value transparency and open communication. If you have any questions regarding your shipment, delivery status, or shipping options, please reach out to our support team:
📧 Email: support@vibriora.com
We appreciate your trust in Vibriora and are here to ensure your order arrives safely and promptly. Thank you for shopping with us.
Let me know if you'd like to add country-specific terms or details for same-day/local delivery options!